Payment with credit card
We accept the most common credit cards, even prepaid and rechargeable, issued exclusively on the Italian territory : Visa, Mastercard, Maestro.
With credit card payment you will not be charged any kind of supplement.
For all credit cards you must enter the CVV2 code otherwise the order is cancelled. For credit cards of the Visa circuit, Mastercard and Maestro the CVV2 corresponds to the last 3 digits located on the back of the card, while for Amex credit cards the code is 4 digits and is located on the credit card front.
It may happen that after entering your credit card data and CVV2, an additional code or some specific data is also required. This is done because some banking institutions require a precise procedure to enable the use of the online credit card. To know how to enable your credit card to online purchases or to learn about the code you need to enter your bank account directly.
At the time you enter your credit card data is required to the bank only the credit card expense. In some cases, banks have been alerted to the customer by sending a Sms. The receipt of the text is NOT indicative of the card charge but only of the block of the plafond necessary for purchase.
The actual debit on the credit card takes place only at the time of shipment of the products. NikoBase confirms the entrustment of the order to the Corriere by sending an email to the contact details indicated by the Customer in the order itself : only at this time the amount is charged on the credit card.
The order paid with credit card before being entrusted to the Corriere, could be subjected, directly with the relevant bank institution, to a "verification of genuineness" (verification with which the actual entitlement of the credit card is acribed).
In case it is activated a "genuineness check" the customer will be notified by NikoBase by e-mail.
Such verification takes average :
24 hours for orders made with credit card of the Visa circuit and Mastercard ;
2 Working Days for orders made with credit card of the Amex circuit of more than € 500.00.
Should the bank institution communicate to NikoBase any irregularity on the credit card used, NikoBase will proceed with the annulment of the order by giving it contextual communication by e-mail.
Precision that accepted credit cards must necessarily adhere to the 3DS circuit, so for VISA (Verified By Visa) while for the Secure Code by MasterCard (MasterCard)
Payment with advance transfer
With this type of payment the sending of the product (s) purchased / s only takes place in the act of the actual credit on our c / c bank, which must take place within 5 working days of the date of acceptance of the order, beyond which NikoBase reserves the discretion to cancel the order made.
We invite you to take note of some accords : the causal of the bank transfer must report the order identifier or proforma invoice (year, type and order number), which will be released to you in the order confirmation email.
The banking coordinates on which to make the bank transfer will be sent by email to the address indicated in the registration.
Payment with PayPal
It is possible to pay for purchases made on NikoBase with PayPal : it is a secure digital payment service now used around the world. If you don't know him, visit PayPal.com and find out how it works.
All credit card transactions are made in the utmost respect of security : via a Secure Server that adopts the SSL protection system and takes place directly on the PayPal.com site.
This method (Verisign certificate) allows communication in specially designed mode to avoid the interception, modification or falsification of the information.
We ensure that at no time does our site access information about the buyer's credit card, as they are typed directly on the PayPal.com site that manages the transaction. There is therefore no possibility that these will be intercepted and exploited against your interest.
NikoBase declares that it does not own any computer archive that contains or retains data related to the credit cards of its purchasers.
Transaction Security -All credit card transactions are made in the maximum respect of security : via a Secure Server that adopts the SSL protection system and takes place directly on the Bank's website. This method (VERISIGN certificate) allows communication in specially designed ways to avoid the interception, modification or falsification of information. We ensure that at no time can our site access information related to the buyer's credit card, as they are being typed directly on the bank's website that manages the transaction. Therefore, there is no possibility that these will be intercepted and exploited against your interest. NikoBase declares that it does not own any computer archive that contains or retains data related to the credit cards of its purchasers. NikoBase also wants here to dispel a fake myth : that in online shopping there is more chance of improprieting sensitive data. Physically improprieting cards during in-store purchases looks like for fraudsters a much simpler and more direct way of improprieting sensitive data related to the Cartes.
ATTENTION -We remember that with payment with PayPal the shipment will be done taxable at the registered address on the PayPal account of the buyer and that therefore no changes are allowed at the delivery address after making the payment. Please check the delivery address before concluding your order.
IMPORTANT: reimbursement is expected at the time when the merchandise, after coming to our warehouses, will have met all the requirements necessary to start the refund practice. For other information see the WARRANTY AND RETURNS page.
For orders made with wire transfer, the refund will be made directly to the current account indicated by the customer in the render form.
Once you have processed your refund practice, you will be given notice to our Bank that will arrange to return the amount paid. The actual crediting of the amount depends on its own set up and will be able to take up to 10 days.
We reserve the right to refuse an expedition or to honor an order issued by a purchaser who has not paid in whole or in part the amount of an earlier order, or with whom disputes relating to payment are in progress.
The purchase invoice is sent by email to the address communicated in the registration phase. The data for invoicing (Tax Code and Match Iva) is required at the time of registration. It is still possible to change them at all times through the appropriate section in your account.
After the issuance you will not be able to request any variation.